Privacy Policy

Last updated:

Introduction

Welcome to Outstandinguotra. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our footwear consultation services.

Information We Collect

When you use our footwear consultation services, we may collect the following types of data:

Personal Data

• Personal identification information (name, email address, phone number, postal address)
• Foot measurements and physical characteristics relevant to footwear fitting
• Information about your lifestyle, activities, and footwear preferences
• Consultation history and recommendations provided
• Payment information (processed securely through third-party payment processors)

Technical Data

• IP address, browser type and version, device information
• Website usage data, pages visited, time spent on pages
• Referral sources and search terms used to find our website
• Cookies and similar tracking technologies (see our Cookies Policy for details)

Behavioral Data

• Interaction patterns with our website and services
• Preferences and interests related to footwear consultation
• Communication preferences and marketing consent status

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Provide personalized footwear consultation and recommendations
• Communication: Communicate with you about appointments, follow-ups, and service updates
• Service Improvement: Improve our consultation services and customer experience
• Marketing: Send you relevant information about footwear care, maintenance, and promotional offers (with your consent)
• Analytics: Analyze website usage to improve functionality and user experience
• Legal Compliance: Comply with legal obligations and protect our legal rights
• Security: Protect against fraud, unauthorized access, and other security threats

Legal Basis for Data Processing

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications, cookies)
• Contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing consultation services)
• Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services, website analytics, and fraud prevention, provided these interests do not override your fundamental rights and freedoms
• Legal Obligation: Processing necessary to comply with legal obligations (e.g., tax records, regulatory requirements)

Data Transfer and Disclosure to Third Parties

We may share your personal data with third parties under the following circumstances:

• Service Providers: We share data with trusted service providers who assist us in operating our website and providing services (e.g., hosting providers, payment processors, email service providers)
• Business Partners: We may share data with business partners who help us deliver services or conduct marketing activities, subject to appropriate confidentiality agreements
• Legal Requirements: We may disclose data when required by law, court order, or government regulation, or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity
• With Your Consent: We may share data with other parties when you have given explicit consent

All third parties with whom we share data are contractually obligated to protect your information and use it only for the purposes we specify.

Use of Third-Party Services

Our website uses various third-party services that may process your data. Below is a detailed description of these services:

Google Ads Conversion Tracking

We use Google Ads Conversion Tracking to measure the effectiveness of our advertising campaigns. Google Ads uses cookies and similar technologies to track your interactions with our ads and website. This service helps us understand which ads lead to conversions and optimize our advertising efforts.

Google may use the data collected to personalize ads across Google's advertising network. You can opt out of Google Ads Conversion Tracking by adjusting your Google Ads Settings or by visiting the Google Ad Settings page.

For more information about how Google uses data, please visit Google's Privacy Policy.

Google Ads Remarketing

We use Google Ads Remarketing to show you relevant advertisements on other websites after you visit our site. This service uses cookies to remember your visit and display ads based on your browsing behavior.

You can opt out of Google's use of cookies for remarketing by visiting the Google Ad Settings page or by installing the Google Analytics Opt-out Browser Add-on.

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as how often users visit our website, what pages they visit, and what other websites they used prior to visiting our site.

Google Analytics uses cookies and other tracking technologies to collect this information. The data generated by Google Analytics about your use of our website is transmitted to and stored by Google. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google's behalf.

You can prevent Google Analytics from recognizing you on return visits by disabling cookies in your browser or by installing the Google Analytics Opt-out Browser Add-on.

For more information about Google Analytics, please visit Google Analytics Terms of Service and Google's Privacy Policy.

Google Maps API

We use Google Maps API to display interactive maps and provide location services on our website. When you use features that incorporate Google Maps, Google may collect information about your location and usage patterns.

For information about how Google handles data collected through Google Maps, please review Google's Privacy Policy and Google Maps Terms of Service.

International Data Transfer

Your personal data may be transferred to and processed in countries outside your country of residence, including the United States and other countries where our service providers operate. These countries may have data protection laws that differ from those in your country.

When we transfer your data internationally, we take appropriate safeguards to ensure your data is protected, including:

• Using standard contractual clauses approved by relevant data protection authorities
• Ensuring that third-party service providers comply with applicable data protection laws
• Implementing appropriate technical and organizational security measures

By using our services, you consent to the transfer of your data to countries outside your country of residence, subject to the safeguards described above.

Data Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our data retention criteria include:

• Consultation Records: Retained for 7 years from the date of your last consultation for business and legal compliance purposes
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications
• Website Analytics Data: Retained for up to 26 months, after which it is automatically deleted
• Legal and Tax Records: Retained as required by applicable laws and regulations (typically 7 years)
• Customer Service Records: Retained for 3 years after the resolution of your inquiry

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without appropriate parental consent.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures
• Employee training on data protection and privacy

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.

Your Rights

Under applicable data protection laws, including the GDPR, you have the following rights regarding your personal data:

• Right of Access: You have the right to request access to your personal data and receive a copy of the data we hold about you
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances (e.g., when data is no longer necessary, you withdraw consent, or data has been unlawfully processed)
• Right to Restrict Processing: You have the right to request restriction of processing of your personal data in certain circumstances
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller
• Right to Object: You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes
• Right to Withdraw Consent: When processing is based on consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month, though this period may be extended by two additional months if necessary, taking into account the complexity and number of requests.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.

Material changes to this policy will be communicated to you through prominent notices on our website or by email, where appropriate. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Outstandinguotra
7753 Melrose Ave, Los Angeles, CA 90046, United States
Phone: +1 323 651 1553
Email: hello@outstandinguotra.world